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FALLOUT 4 UPDATE 1.10 PS4 NOVEMBER 9 FULL
Harmonix has been releasing new content for Rock Band 4 each week – we are now a full four weeks behind with that as well. Microsoft also manages to do the right thing by its gamers. SCEE is the common factor in these entitlement error, and other delays.
FALLOUT 4 UPDATE 1.10 PS4 NOVEMBER 9 FREE
We were promised by Harmonix (the developer) that all Legacy DLC would be free to re-download and use in Rock Band 4, right here on this very same blog, so clearly SCEE knew very well what Harmonix’s intentions were.Ī bulk of the Legacy DLC is up on the store here in SCEE regions, but the entitlements aren’t fixed, meaning that if we want the content, we would have to purchase it AGAIN… this is clearly NOT what Harmonix intended. Regardless of the fact that we’ve “used” this Legacy DLC in previous games. SCEE and Ubisoft were forced to fix the DLC issues with Rocksmith! How do you think we finally got the Rocksmith DLC on the PS4?Ĭomplaints to the ACCC and DOFT were made by several individuals, and Ubisoft Sydney was forced to intervene. It won’t be a waste of postage money kcbreaker79. I encourage others to contact government departments in your country of origin, and also contact PlayStation Support in your region to demand action or refunds. If SCEA are able to make the content available on time and fix Legacy DLC entitlements, then that speaks volumes about the level of incompetence at SCEE. We should not have to wait weeks or months, nor beg for the Legacy DLC we were promised, or the new content that has been released weekly for Rock Band 4 since the game’s release. The new songs released for Rock Band 3 earlier this year took almost 6 months to become available to those of us in SCEE regions. I thought you would have learned something from the Rocksmith debacle. US PS4 owners have it, as do XBOX One players (worldwide), but again, SCEE continues to do nothing. That Legacy DLC was promised to customers (right here on this very blog). For me personally, that’s 1175 songs at $2.25 each – you do the math. I’ll be demanding a FULL refund of all Legacy DLC purchased with SCEE. Not only will I be demanding that you be fired. Expect your name to be on the top of the formal complaints. I’ll be involving the Office of Fair Trading and ACCC. Since you see fit to post and run, with a total disregard for any form of customer service, ignoring the most asked question for weeks, I for one have had enough. This is the worst customer service I have ever encountered and Sony need to at the very least make a statement on the issue giving us both an apology and a timeframe for this being sorted.Īnd again, no Rock Band 4 DLC… not even an apology nor post acknowledging the issue and assuring us that everything possible is being done to resolve the issue in a timely fashion. Emails to SCEE are either ignored or given generic replies which have no relevance to the question. The Playstation Blog is inundated with people asking what’s going on (all of which have the highest amount of upvoted comments) and has been for weeks, all completely ignored by SCEE. The few replies have been along the lines of ‘we have no information’.
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There have been a large amount of Tweets and Facebook posts to SCEE and Harmonix regarding the DLC, nearly all of which have been ignored. Worst of all, why can we buy DLC from within the game which comes up with a content error after payment? I have been charged for a product that does not actually exist – Sony refuse to offer a refund for this. Why does the PS4 have access to the new DLC in America but not in Europe? It’s up worldwide on Xbox One. Why does the PS4 have access to nearly all legacy DLC in America but not Europe? It’s up worldwide on Xbox One. Sony need to answer the following questions: A month after launch most of it is not available to me yet. Rock Band 4 cost £220 with the promise that it was a platform that would be give us access to our legacy DLC, of which I have spent at least £500 on in the past.